Shipping policy

Shipping Policy

Last updated: May 2026

Thank you for shopping with Rise and Beyond.

All products are made to order to reduce overproduction and maintain product quality.

Processing Times

Orders are typically processed within 2–5 business days before shipment.

Processing times may vary during holidays, launches, or periods of high demand.

Estimated Shipping Times

  • Switzerland: 2–7 business days

  • Europe: 4–10 business days

  • International: 5–15 business days

Shipping times are estimates only and are not guaranteed.

Shipping Costs

Shipping costs are calculated at checkout based on your location and order size.

Customers are responsible for any customs duties, import taxes, or additional fees that may apply in their country.

Tracking Information

Once your order has been shipped, you will receive a confirmation email including tracking information if available.

Shipping Delays

Rise and Beyond is not responsible for delays caused by:

  • shipping carriers

  • customs processing

  • weather conditions

  • incorrect shipping information

  • events outside of our control

Incorrect Shipping Information

Please ensure your shipping address is correct before placing your order.

We are not responsible for orders shipped to incorrectly entered addresses provided by the customer.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost, please contact us at contact@riseandbeyond.ch and we will do our best to assist you.