Shipping policy
Shipping Policy
Last updated: May 2026
Thank you for shopping with Rise and Beyond.
All products are made to order to reduce overproduction and maintain product quality.
Processing Times
Orders are typically processed within 2–5 business days before shipment.
Processing times may vary during holidays, launches, or periods of high demand.
Estimated Shipping Times
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Switzerland: 2–7 business days
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Europe: 4–10 business days
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International: 5–15 business days
Shipping times are estimates only and are not guaranteed.
Shipping Costs
Shipping costs are calculated at checkout based on your location and order size.
Customers are responsible for any customs duties, import taxes, or additional fees that may apply in their country.
Tracking Information
Once your order has been shipped, you will receive a confirmation email including tracking information if available.
Shipping Delays
Rise and Beyond is not responsible for delays caused by:
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shipping carriers
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customs processing
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weather conditions
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incorrect shipping information
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events outside of our control
Incorrect Shipping Information
Please ensure your shipping address is correct before placing your order.
We are not responsible for orders shipped to incorrectly entered addresses provided by the customer.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost, please contact us at contact@riseandbeyond.ch and we will do our best to assist you.